"More feedback on your online store. I recently purchased a bundle of 3 items on the 11th with am estimated delivery date of the 18th and delivery was around £8! .."

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Delivery

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  • Oct 15, 2019 07:26:11 PM

More feedback on your online store. I recently purchased a bundle of 3 items on the 11th with am estimated delivery date of the 18th and delivery was around £8! 


I want to change an item but need to wait to refuse delivery so this in all is going to take at 2 weeks I think. 

With most other online sex shops I can get free delivery was such an expensive order and expect delivery within 48hours. I know certainly lovehoney stock your products and would do next day for free with orders that expensive ,(including with 25% offer I have with them at the minute).

Next time I would probably try and order your products with them which is a shame as I would rather support you directly. 



1 Reply    
LovenseLife Mod

Hello Evilsmoothie,

thank you for the feedback. I'm sorry that the whole process took that long for you.

We will have a closer look at your case and see how we can improve the process to make it more comfortable in the future.

We will also discuss if we can offer free delivery when you reach 100 USD with an order or something like that.

I will update this post when there are any news about it.

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