Lovense Life Code of Conduct
Community Guidelines
We want our users to feel comfortable discussing any sex-related topic. Our other objective is to help unify the existing community of Lovense users looking to meet strangers to control their toy. We will never pass on your personal information to third parties for data analysis, marketing or promotional purposes. We do not recommend you share your real name, address, phone number or control links for our apps on public posts.
Our administration and moderation team will review all content posted on the site. If we see questionable content that violates the terms of this code of conduct it will immediately be edited or removed. In extreme cases, this will result in further action being taken.
Self-Promotion is Spam
Posts that are considered advertising for one's self-interests, including the promotion of sexual services or products are forbidden. We encourage feedback in regards to sexual services and products but it should be unbiased and informative.
You are not allowed to promote your website(s) or permitted to post links to sites you run or are in any way affiliated with in your posts. In addition, users are not permitted to post any kind of affiliate program link with referrer IDs. Repeat violators who post promotional content will be permanently banned.
Language and Trolling
Our community is strictly for 18+ adults only. We encourage users to express themselves freely using whatever vocabulary they feel comfortable with. However vulgar language is not allowed. This constitutes the use of any kind of offensive or discriminatory terms or phrases. Inappropriate language will be removed and offenders warned.
Do not post provocative, outrageous, or pointless messages only to get a response from others, i.e. "trolling." Repeat violators will be permanently banned.
If it is abundantly clear that a user has no intention of positively contributing to discussions, combined with an abrasive, combative attitude, they will be banned. Please be tolerant of other people’s lifestyle choices. We encourage our members to remain open-minded and not to judge or attack others based on what they think is acceptable, as long as it is legal and consensual.
Users must demonstrate an interest in contributing to discussions; this is a community site after all. In other words, users who wish to do nothing but argue and judge are not welcome as they do nothing to contribute to the site.
Forbidden Content
Any reference to material or promotion of actions deemed illegal in the United States will result in an instant ban. If severe in nature it will be forwarded to local law enforcement. This includes but is not limited to material, links or comments that reference children, non-consenting sexual acts or are discriminatory in their nature.
Personal Attacks
In order to maintain a positive atmosphere, no personal attacks, insults or threats will be tolerated. While discussions may become heated, it is not an excuse to attack, insult or threaten users. There is a difference between a passionate, respectful discussion and one that delves into personal matters. Think of it as debating issues, not individuals. As individuals, we should be free to express ourselves as we wish without fearing recrimination from others. Every expression should not infringe on other people rights or personal freedoms. When the line is crossed, the discussion may be closed by the moderation team. Violators will be warned and potentially banned.
Support
If you are experiencing any technical issues or require support please visit www.lovense.com/contact. If your issue is related Lovense Life then please select this category from the “What can we help you with?” dropdown menu. Failing to do so might result in a delay in dealing with your inquiry
We encourage users to provide honest and constructive feedback regarding our products. We will promote and pin posts we feel might help resolve common issues. Any posts that relate to this issue should be posted in the “Interactive Toys” topic under the subcategory of “Lovense”. Posts that appear in the wrong topic/subcategory will be moved to this location.
We understand that issues relating to our products may be frustrating but we will not tolerate abusive comments aimed at the company or Lovense staff members including forum moderators and admin. Instead, notify us of the issue(s) you are experiencing and we will do our best to look into ASAP, with the goal of making any solution where applicable public on this site.
We value your feedback and where possible will use it to improve the user experience of our products and services. One of the goals of this forum is for experienced users to organically provide useful tips and advice that may resolve issues you are experiencing in a more timely fashion.
Moderators and Administrators Have the Final Word
If you have a problem or a complaint, direct it to the administrators and/or moderators, not to the boards. The appropriate actions will be taken. We reserve the right to ban flagrant offenders when deemed necessary, with or without prior warning.If for any reason you are not able to reach out to our admin or moderators then please visit: www.lovense.com/contact.
Cross-Posting
If you have something to post and you're not sure which board it belongs in, do not post it in more than one board. If the administrators or moderators think it would fit better in another location, it will be moved there. Duplicate threads often create confusion.
Your Account
Multiple accounts per Individual are not permitted
If you forget your password, use the password recovery tool. You will be able to reset your password, as long as you have access to the e-mail associated with your account. If you are still unable to login, contact the administrator.
Again, please follow the above guidelines when posting on our message boards. If you have any questions, please contact our admin team. Above all, remember to have fun!
