I had someone send me an alarm. The alarm he created was for 5:13am to be repeated daily. It was accepted on my end. Then I removed it, but the alarm still happens each day.
He checked on his end, and can not see it.. I even removed it twice from my list to see if that would work.. but still.. the alarm went off.
Sorry about that. Our developers are trying to recreate the issue on our end now. If there is a bug causing this, it will be fixed as soon as possible.
In the meantime, you can uninstall and reinstall the app and the alarm will be removed. Just so you know, uninstalling the app will also delete your chat history.
If you have further questions or issues, feel free to contact us any time - www.lovense.com/contact